Purpose and acceptance
These Terms of Use (the "Terms") govern access to and use of the website www.nutrisurco.com (the "Site"), owned by ALOPROT S.A. de C.V., trading as NUTRISURCO® (the "Data Controller" or "Nutrisurco"), as well as all content, technical materials, trademarks, and agronomic advisory services offered through it.
Access, browsing, or use of the Site by any person (the "User") implies full, express, and unconditional acceptance of these Terms in the version published at the time of access. If the User does not agree with any of the conditions set forth herein, they must refrain from using the Site.
These Terms are complemented by the Data Controller's Integral Privacy Notice, which specifically governs the processing of personal data, and by any particular terms applicable to products, quotes, or distribution agreements that may be agreed separately with the User.
Definitions
- Site: the website accessible at www.nutrisurco.com and its subdomains, including all of its content, functionalities, and downloadable materials.
- User: any individual or legal entity that accesses, browses, or uses the Site, regardless of whether they register through any form.
- Content: texts, images, photographs, illustrations, graphics, logos, trademarks, technical data sheets, safety data sheets, agronomic application protocols, videos, and other materials published on the Site.
- Products: the bioinputs and biological inoculants marketed by the Data Controller, prominently including ALOMYXA®.
- Services: agronomic technical advisory services, the preparation of personalized application protocols, and other support services offered by the Data Controller through the Site or in person in the field.
- Application: Nutrisurco.App, the installable web application available at app.nutrisurco.com that calculates nutrient solutions for fertigation, including its calculation engine, its fertilizer and nutritional target databases, its reports and its administration panel.
- Licence: the personal, non-transferable right to use the Application granted by the Data Controller to the User for a fixed term and for a fixed number of devices, in exchange for the price of the contracted package.
- Subscriber: the User holding a valid Licence.
Access and registration conditions
A. General access
Access to the Site is free of charge for Users, without prejudice to the fact that the purchase of Products or Services may require the provision of additional data and compliance with specific commercial conditions, agreed separately.
B. Accuracy of information
A User who completes contact forms, requests technical advisory services, or downloads materials undertakes to provide truthful, accurate, and up-to-date information. The Data Controller assumes no liability for the consequences arising from inaccurate, false, or omitted data provided by the User.
C. Legal capacity
The Site is not directed at persons under eighteen (18) years of age. By using the Site, the User represents that they have the legal capacity necessary to be bound by these Terms, or that they are acting on behalf of a legal entity with sufficient authority to do so.
D. Site availability
The Data Controller will endeavor to keep the Site available on a continuous basis, without this constituting a guarantee of uninterrupted availability. The Data Controller may suspend, interrupt, or limit access to the Site, in whole or in part, for reasons of maintenance, security, content updates, or force majeure, without this giving rise to any right to compensation in favor of the User.
The Nutrisurco.App Licence
This section objectively describes how the Application works and what the Licence covers. Its content can be verified by the User within the Application itself.
A. Subject matter and nature of the Licence
The Licence grants the User a personal, non-transferable right to use the Application during its term. It does not transfer ownership of the software, its calculation engine or its databases, which remain at all times the property of the Data Controller. The Licence may not be assigned, resold, sublicensed or shared with third parties.
B. Packages, price and payment
The Application is offered in packages with different functional scope and different numbers of devices, whose current prices are published on the product page. Prices are stated in Mexican pesos, taxes included.
Payment is a single payment for the contracted period and does NOT constitute a recurring subscription: no automatic charges are made upon expiry. Should the User wish to continue, a new period is contracted expressly.
C. Term and devices
The Licence is valid for twelve (12) months from issuance, unless another term is expressly stated. Each Licence allows a set number of devices according to the contracted package; once that number is reached, activation on an additional device will be refused. At the User's request, the Data Controller may release the registration of a device the User no longer uses.
D. Offline operation and verification
The Application allows data capture and consultation of previously saved calculations without an internet connection. The calculation of new nutrient solutions is performed on the Data Controller's servers and requires a connection; data captured offline is stored on the device and sent automatically once connectivity is restored. To confirm the validity of the Licence it communicates periodically with the Data Controller's server; where no connection is available, the Application continues to operate for a grace period of fourteen (14) days before requiring a new verification.
E. Effects of expiry
Upon expiry, the Application stops allowing calculations with the User's own data and returns to demonstration mode. The information generated by the User — the calculation history and saved water analyses — remains stored on the User's own device and is not deleted, becoming available again if the User contracts a new period.
F. Right of refund
The User has fourteen (14) calendar days from the activation of the Licence to request a refund of the amount paid, without needing to state a reason. Requests are made through the published contact channels. Once this right is exercised, the Licence is revoked.
G. Prohibited use of the Application
The following are expressly prohibited: sharing, publishing or transferring the activation code to third parties; using a single Licence on more devices than contracted, or circumventing that limit by any means; decompiling, disassembling or reverse engineering the Application; extracting, copying or reusing its fertilizer or nutritional target databases; and commercialising its results as one's own product by removing the identification of their origin.
H. Nature of the results
The Application is a calculation and diagnostic tool. Its results depend entirely on the quality and accuracy of the laboratory analyses entered by the User. The Application expressly declares the status of each calculation and does not release professional recipes while field agronomic validation is in progress: where a calculation does not meet the necessary conditions, the Application says so and explains why, instead of delivering an unfounded result. The decision to apply any recommendation rests with the User or the technician responsible for the crop.
I. User data
To resolve a calculation, the captured data — project name, water analyses, soil analyses and the free-text laboratory fields — is sent to the servers of the Data Controller or its providers, where it is kept for a maximum of twenty-four (24) hours. The calculation history and the saved analyses remain on the User's device and are not sent. The processing of personal data associated with the purchase is governed by the Privacy Notice, which forms an integral part of these Terms.
Intellectual property
A. Ownership
All intellectual and industrial property rights over the Site and its Content —including, without limitation, the NUTRISURCO® and ALOMYXA® trademarks, logos, design, structure, texts, technical data sheets, application protocols, and other materials— are owned by ALOPROT S.A. de C.V. or by third parties who have expressly authorized their use, and are protected under Mexican and international intellectual property law, including the international treaties to which Mexico is a party.
B. Limited license to use
The Data Controller grants the User a limited, non-exclusive, non-transferable, and revocable license to access and view the Site's Content exclusively for informational and personal purposes related to their agricultural activity, with any other form of exploitation expressly prohibited.
C. Prohibited uses of the Content
The following are expressly prohibited, except with the Data Controller's prior written authorization:
- Reproducing, distributing, publicly communicating, transforming, or making available to third parties, in whole or in part, the Site's Content for commercial purposes
- Using the NUTRISURCO® or ALOMYXA® trademarks, or any other distinctive sign of the Data Controller, without express authorization
- Extracting, through automated or manual tools, technical data sheets, application protocols, price lists, or any other structured content from the Site (scraping)
- Removing, altering, or concealing copyright notices, trademark notices, or other ownership notices included in the Content
- Reverse-engineering, decompiling, or disassembling any software element of the Site
D. Downloadable materials
Technical data sheets, safety data sheets, and crop-specific application protocols available for download are provided exclusively for the User's use in their agronomic activity. Their reproduction or distribution to third parties for purposes other than individual technical use requires the Data Controller's prior authorization.
Permitted use and prohibited conduct
The User undertakes to use the Site in accordance with the law, morality, public order, and these Terms, refraining from using it for unlawful purposes or purposes that could harm the rights and interests of third parties, or that could damage, disable, overload, or impair the Site or prevent its normal use.
In particular, and without the following list being exhaustive, the User agrees not to:
- Introduce or spread computer viruses, malware, or any other harmful code or software capable of causing alterations to the systems of the Data Controller or third parties
- Attempt to access restricted areas of the Site, its computer systems, or those of third parties, by circumventing the security measures implemented
- Impersonate another User, an employee of the Data Controller, or any third party
- Use the contact form or other Site channels to send unsolicited, advertising, or fraudulent communications (spam)
- Engage in any action that places a disproportionate or unjustified burden on the Site's infrastructure
- Use Content or data obtained through the Site to develop products, services, or materials that directly compete with those of the Data Controller
Failure to comply with this Section entitles the Data Controller to suspend or cancel the User's access to the Site, without prejudice to any legal action that may be applicable under the applicable law.
User-contributed content
If the Site enables mechanisms for the User to contribute information, comments, testimonials, or any other content (the "User Content"), the following conditions shall apply:
- The User warrants that any User Content they contribute is truthful, does not infringe third-party intellectual property rights, and is not contrary to law, morality, or public order
- The User grants the Data Controller a free, non-exclusive, worldwide license to reproduce, display, and use the User Content in the Data Controller's communication, commercial, or advertising materials, exclusively when such use has been expressly authorized by the User in accordance with the procedure described in the Integral Privacy Notice
- The Data Controller reserves the right to remove, without prior notice, any User Content it considers contrary to these Terms, the law, or the legitimate interests of the Data Controller or third parties
Links to third-party sites
The Site may contain links to third-party websites, including social media, messaging platforms, and external resources of a technical or regulatory nature. The inclusion of such links is for informational purposes only and does not imply any relationship, recommendation, supervision, or endorsement by the Data Controller of the content, products, or services offered on such sites.
The Data Controller assumes no liability for the content, availability, privacy policies, or practices of third-party websites linked from the Site. Access to such sites by the User is at the User's own risk.
Limitation of liability and warranties
A. Informational nature of the Content
The Content published on the Site, including agronomic application protocols, is of an indicative and general nature. Specific dosage and management recommendations must be validated through the Data Controller's direct technical advisory services, taking into account the particular conditions of each property, crop, and region. The Data Controller does not guarantee specific results arising from the application of its Products without proper personalized technical advisory.
B. Exclusion of warranties regarding Site operation
The Data Controller does not guarantee the availability, continuity, infallibility, or absence of errors in the Site's operation, nor its usefulness for any specific activity other than providing information, without prejudice to the reasonable efforts it makes to keep the Site operating correctly.
C. Limitation of liability
To the fullest extent permitted by applicable law, the Data Controller shall not be liable for direct, indirect, incidental, special, or consequential damages arising from the use or inability to use the Site, except in cases of willful misconduct or gross negligence directly attributable to the Data Controller, and without prejudice to the non-waivable rights afforded to the User under the consumer protection law of their jurisdiction.
D. Products and technical advisory services
The purchase of Products and the engagement of technical advisory Services are governed by the specific commercial conditions agreed between the Data Controller and the customer, which shall prevail over these Terms to the extent applicable to that commercial relationship.
Governing law and jurisdiction
These Terms are governed by the laws of the United Mexican States. For the resolution of any dispute arising from the interpretation, performance, or execution of these Terms, the parties submit to the jurisdiction of the competent courts of the city of Aguascalientes, Aguascalientes, Mexico, expressly waiving any other venue that might otherwise correspond to them by reason of their present or future domicile.
The foregoing is without prejudice to the non-waivable rights that the consumer protection legislation of the User's jurisdiction of residence imperatively grants them, which shall prevail where such legislation so requires.
Amendments, term, and contact
The Data Controller reserves the right to amend these Terms at any time, to adapt them to legislative, regulatory, technological, or business changes. Substantial amendments will be communicated through a prominent notice on the Site at least thirty (30) calendar days before they take effect.
Continued use of the Site after the effective date of an amendment constitutes acceptance of the new version of the Terms. If the User does not agree with the amendment, they must refrain from continuing to use the Site.
These Terms take effect on July 1, 2025 and remain in force indefinitely until repealed or replaced by a subsequent version. These Terms of Use, in their complete and full version, are permanently available at: www.nutrisurco.com/en/docs/policy/terms-of-use.html.
Contact details for inquiries about these Terms of Use
- Data Controller
- ALOPROT S.A. de C.V. — NUTRISURCO
- Tax ID (RFC)
- ALO140114KRA
- Address
- Sierra de la Canela 305, Bosques del Prado Norte, C.P. 20127, Aguascalientes, Ags., Mexico
- contacto@email.nutrisurco.com
- Phone / WhatsApp
- +52 449 553 3388
- Website
- www.nutrisurco.com